A good finish starts before fitting day.

The right material is only part of the job. Let’s talk about the room, what’s underneath and all the little details that bring it together.

Ask about a measure
1

Talk through the room

Start with the way you live, your preferred finish and an idea of budget. Compare a few samples and ask about suitable ranges.

Bring room photographs, colours and any heating details.
2

Arrange a proper measure

Room shape, stair layout, roll width, joins and pile direction all affect the amount of flooring needed. Discuss an assessment of the existing floor too.

A rough sketch helps, but final quantities need checking.
3

Get the details together

Confirm the chosen range and colour, underlay or preparation, thresholds and fitting arrangements. Ask for the complete cost and expected timings.

Discuss furniture, uplift and disposal before booking.
4

Prepare for fitting day

Follow the agreed preparation instructions and make sure access is ready. Afterwards, keep the product and care information with your paperwork.

Ask about any settling time or first-clean instructions.

A rough measure at home

You don’t need a laser or a tape measure the length of the house. For a first conversation and a rough price, this is plenty. We measure properly before anything is ordered.

  1. Measure the longest length of the room, wall to wall, including any door recess.
  2. Measure the widest width, going into any bay window or alcove.
  3. Note which way the windows and doors face so we can plan pile direction and joins.
  4. For stairs, count the steps and tell us about any winders, half-landings or open sides.
  5. Tell us what is there now: boards, concrete, tiles, old carpet, and whether the underlay is worth keeping.

Carpet and sheet vinyl usually come on 4-metre or 5-metre rolls, so the room shape decides how much you need and where any join goes. That is why a proper measure matters.

doorbayA · longest length, wall to wallB · widest width, into the baywindow

Write down A and B in metres, plus a note of any awkward shapes. A photograph of the room helps too. Pop the numbers into the room planner and it will total the area and show how the room sits on a roll.

Small details.
A better finish.

Tell us what you know about the room before we measure.

Underfloor heating? Have the system details handy.

Uneven floor? Mention movement, damp or damaged boards.

Awkward doorways? Flag changes in height and connecting rooms.

A busy household? Discuss access and timing in advance.

Read about underlay & preparation

What to expect on fitting day

Most single rooms are done in a few hours. Stairs, whole houses and floors that need preparation take longer, and we will tell you what to expect when we measure.

Our fitting-day checklist
  • Clear small furniture, ornaments and anything breakable.
  • Old floor uplifted as agreed, or left for the fitters.
  • Doors that may need trimming identified in advance.
  • Pets and children out of the room while work is under way.
  • Off-cuts, care leaflet and paperwork left with you.

Measuring and fitting questions

Do I need exact measurements to make an enquiry?

No. Your postcode, the rooms involved and approximate dimensions are enough to start a conversation. Final quantities should be confirmed through a proper measure.

Is furniture moving or old-floor disposal included?

Please discuss these arrangements and any costs before booking. They are not assumed to be included, and the requirements vary from room to room.

Can you give an instant online price?

A fitted quote depends on the material, quantity, subfloor and fitting details. Contact us to discuss your room so the whole job can be considered.

How soon can the floor be fitted?

Timing depends on the chosen range, availability, preparation and fitting schedule. Confirm current lead times with the shop before making plans around a date.

Bring your ideas. We’ll help with the floor.

A photograph, a paint swatch or just a few questions is a good start.
Call the shopFind us in Barrow